To be clear, we don’t recommend forcing a disc into your console. We haven’t seen any videos of this fix working, and we haven’t encountered it ourselves. Users report that a small amount of force with the palm of your hand is usually enough to loosen this cover and allow the disc to slide in. An early Reddit thread showed multiple Xbox Series X users having the same issue, attributing it to the dust cover that protects the disc drive. Thankfully, the issue doesn’t seem too complex. Because of that, we recommend getting in touch with Microsoft for a repair or replacement using the contact methods above. The problem here is with the disc drive itself, not with whatever disc is getting stuck. I have an even worse problem :( What would be the best way to get a replacement /546UloBRkr The most concerning of these issues is the disc getting stuck halfway in the disc drive, sometimes accompanied by loud clicking sounds or grinding noises. Some early Xbox Series X units have a disc drive problem (the same problem responsible for the next two issues we’re going to discuss). Malfunction: Discs getting stuck in the disc drive

You’ll find all online issues for the Microsoft Store, games, movies, apps, and more there.

PT, addition to keeping support options handy, we recommend checking the Xbox Live status page frequently.

Xbox 360 disc reader cleaner